Incorrect time stamp

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Jason Smith

• December 22, 2019 23:48

Time is incorrect on multiple cameras...Mine and some of my customers...Whats going on ?

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  John Lockburner

  • December 23, 2019 00:24

  Time zone set in the camera settings on the app?

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  Greg Tonagel

  • December 23, 2019 13:14

  Same problem for my camera. I updated firmware but it was unsuccessful. What is going on?

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  John Lockburner

  • December 23, 2019 13:16

  Greg, was the time off or are you just having firmware update issues? You may want to cancel all pending commands and try formatting the SD card through the status report and then try the update.

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  Greg Tonagel

  • December 23, 2019 15:14

  Time problems only. I saw an only post and the recommendation was to update firmware.
  I’ll try the reformatting SD card now

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  Bart Riden

  • December 24, 2019 12:25

  Mines doing the same thing. I can set the time and it'll jump ahead 6 hrs or so sometime during the night.

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  John Lockburner

  • December 24, 2019 12:31

  Bart, the time zone is set in the camera settings on the app? What camera model?

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  Bart Riden

  • December 24, 2019 14:43

  Attb, I've tried to change the time zone in the app but I can't find central time zone. I just started this a couple days ago and I hadn't changed anything.

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  Elizabeth Swoope

  • December 24, 2019 15:16

  Cities, not time zones, are the choices. Pick a city in your time zone. 
  
  

  https://support.spartancamera.com/hc/en-us/articles/360040768114-Why-is-the-time-wrong-on-my-pictures-Why-are-my-scheduled-events-coming-at-the-wrong-time-

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  Bart Riden

  • December 25, 2019 23:00

  Ok, that seems to have fixed mine. I'm not sure why it changed after 5 years of use but I guess it's fixed now

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