OTA Firmware not updating

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2 comments

  • John Lockburner

    The format option is on the newer cameras and you should see it if the cameras firmware is up to date. The only time you need to use it is if you are having a problem. Sometimes when an OTA firmware won't update formatting the SD card first can help. Depending on signal strength and how old the firmware on the cameras is the OTA may or may not work. I had to manually update my Xb last time.

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  • Elizabeth Swoope

    The Format option is not on any 3G cameras and not on all 4G cameras. The V4G does not have it and I think one of the L models doesn’t.

    Format is not specifically related to OTA firmware update. It’s for those times when you know or suspect that the SD card is causing problems and it’s not convenient for you to go to the camera to swap cards or format the card that’s in the camera. If the SD card is the problem and formatting it fixes the problem, then your camera is back up and working without you going to it.

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