White Flash is not working

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Thomas Otto II

• September 02, 2020 01:34

I have a camera i bought this year and now the flash is not working. Today, at the 1400 event, it appeared to take a photo using the flash. And tonight, at the 2000 event, it took a photo and did not use the flash. I am using the Spartan Solar Kit with it. It shows 5.7v. i am using a class 10 card. All photos have been great until these last two (not much activity today). The camera is 300 miles from home so i do not know if anything physical happened to it, however i would gave a photo record if it did. Any help would be appreciated!

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  Elizabeth Swoope

  • September 02, 2020 01:59

  Please keep an eye on the status report. Have the status reports stopped or are they continuing to come in? 

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  John Lockburner

  • September 02, 2020 02:01

  Is the firmware up to date?

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  Thomas Otto II

  • September 02, 2020 02:03

  Yes, still getting status reports. And actually, after i posted this i had two more photos come in where everything worked correctly. I will continue to monitor the photos. Now i am just hoping that this was a glitch and isnt the warning sign of a bigger issue.

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  Thomas Otto II

  • September 02, 2020 02:04

  Firmware is up to date

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  John Lockburner

  • September 02, 2020 02:05

  The event photos don't get metered for lighting like the regular pictures do so that may be why you got the pictures that you did.

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  Thomas Otto II

  • September 02, 2020 02:07

  The whiteout photo was not during an event. It was triggered/taken at about 1440. The blackout photo was my 2000 event and the flash should have triggered but did not. You can pick out the tree tops and skyline if looked at close enough.

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  Thomas Otto II

  • September 02, 2020 02:09

  First time this has happened in over 1000 photos.

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  John Lockburner

  • September 02, 2020 11:22

  Maybe it was just some strange lighting through the trees that you mentioned or possible a leaf blocking the light metering sensor. Hopefully just a fluke.

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