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  • John Lockburner

    Randall is there something we can help you with? It's the busy time of year and tech support is returning calls and emails in the order that they are received as long as you leave a message.

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  • Elizabeth Swoope

    Ditto what Johnny says. We’d love to help you here but you need to give us some info.

    BTW, Snyper isn’t really in business any more, according to several people who used to be dealers for them.

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  • Jon Cody

    This camera is junk, was wondering why I wasn’t getting any photos in an area where I know without a doubt the deer are going thru. I would get random video of nothing. I decided to put another camera up right next to the Spartan camera to see how many deer I was missing ( if any) and I couldn’t believe the results. I had 11 deer walk by in 1 morning. Spartan camera never turned on once, my other camera took 11 pictures. They have terrible customer service for one, and the camera is junk.

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  • Jon Cody

    If your camera was better, your customer service wouldn’t be so overwhelmed

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  • John Lockburner

    Jon, what is the camera model? Is the firmware up to date? What is the time and date of your last status report? It might be helpful if you took a screen shot of the last status report and post it here. Include everything from the top of the report to the SD card info at the very bottom. You might have to change your phone to desktop view in the settings to see the insert image icon.

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