No video download option

Comments

3 comments

  • John Lockburner

    You can check the online portal to see if it's there. My guess is in the camera settings it's set to photo instead of photo+video.

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  • Randy Nelson

    Camera is set to photo+video. I have checked numerous times. Always had the option until about 2 months ago.

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  • John Lockburner

    I would update the settings again just to be sure that the camera settings match the app. If you're batteries have died sometimes the camera resets itself.

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