Stopped sensing movement

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Dallas Jude
I can communicate with the camera and received scheduled pics. No trigger pics and I have different animals on camera. Batteries are good and animals are at close range.
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  • Elizabeth Swoope

    Have you double-checked your settings to be sure that sensitivity is normal and you have no start-stop times set? 

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  • Dallas Jude

    Yes, both of those are selected. My start-stop times do work as well.

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  • John Lockburner

    Remember that anything outside of those start/stop times and the camera is basically off. So if you have times that aren't incorporated in those two start/stop time windows then the camera will not detect motion.

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  • Dallas Jude

    I have and had start-stop turned off. It was off when it stopped sensing movement.

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  • John Lockburner

    I would try updating the settings again making sure both sets are turned off and that the sensitivity is set to normal. When you say batteries are good are they showing 100%?

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  • Dallas Jude

    I’ve already completed the first part and batteries are showing 100%

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  • John Lockburner

    Are you close to the camera where you could default it in its menu? Are you getting status reports at times when your aren't getting pictures?

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  • Dallas Jude

    Yes, I’m close to my cages. Are you referring to scheduled status reports? I only have pictures scheduled but I have good communication with my camera

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  • John Lockburner

    If it's a 4g camera or attxb it will send a status report with every picture. I was just wondering if you were getting status reports that weren't scheduled that may have supposed to have been sent with a photo.

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  • Dallas Jude

    Yes, I got a status report at 0001, but no scheduled photo. My last photo was at 0800 but my last report is the 0001.

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  • John Lockburner

    That 0001 is is probably the midnight status report, you wouldn't get a photo with that. I would go to the camera and default it and probably format the SD card

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  • Dallas Jude

    Okay thanks

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  • Dallas Jude

    Randomly started working this morning. Thanks for the help.

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  • Elizabeth Swoope

    It’s probably either the SD card or possibly the SIM. Keep an eye on it.

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  • Dallas Jude

    Getting pretty concerned about this camera. Just put it out last night and nothing. Everything seemed to work and was working for approximately 3 hours in the last month or so.

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  • John Lockburner

    So no pictures on the SD card that weren't sent to you?

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