Camera not sending photos

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Craig Bowen

Having same issues as others have posted about camera is taking photos, but not sending them. Odd we all started having issues same day.

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  • John Lockburner

    Craig are you getting status reports?

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  • Craig Bowen

    yes

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  • John Lockburner

    First thing I would try is formatting the SD card. What is the time of your last report?

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  • Craig Bowen

    ok,will try. midnight for report

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  • Sadye Taylor

    I haven't received any photos since midnight either.  My formatted the SD card.  Also, when I try to update my camera settings it stalls or takes hours to update.

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  • John Lockburner

    Craig, where are you getting your data from?

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  • John Lockburner

    Sadye, any request that you make won't happen until the camera checks in sending a status report or photo. If you need more help can you start a new topic so we don't get things mixed up please.

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  • Craig Bowen

    John, from all the other posts about the same issues on what appears to be the same day. May just be coincidence. Thanks for your assistance

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  • Craig Bowen

    Sorry John , AT&T data

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  • John Lockburner

    Do you have premium credits? I'm assuming ATT buy a session?

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  • Craig Bowen

    No i have a 6 month data plan thru spartan, no premium credits. Camera is a GC-A4GB

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  • John Lockburner

    Ok, you don't need the credits with the Spartan Plans

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  • John Lockburner

    Did you get the midnight status report  or any others? Did the card format?

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  • Craig Bowen

    I did get report, have not formatted card because I want to retrieve pics, Will be at camera today and will change card and format then.

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  • Craig Bowen

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  • Craig Bowen

    new sd card and formatted, working now, thanks for assistance. old card went bad somehow

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  • Erik Puffenberger

    Exact same issue here with 2 different cameras on ATT network.The last contact with the first camera was at 11 PM on November 2, the last contact with the second camera was 2 AM on November 3. No pictures since then and no status reports since then.

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  • Erik Puffenberger

    I usually get over 100 pictures per day. There is something wrong. A little help would be much appreciated!

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  • Elizabeth Swoope

    Eric,

    please start your own post. Please take screen shots of the status report from the app for both cameras. We need to see from the battery/signal indicator through the SD card info. It may take two screen shots per camera.

    You may need to switch to the desktop view of the site in order to be able to post your screen shots.

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  • Tracy Boone

    Have emailed questions several time and have had no response.  Camera stopped sending photos to my phone as well.  It takes photos fine but will not send them to my phone.  Please help... very expensive camera to just be siting inside an we can not figure it out.

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  • John Lockburner

    Tracy please start your own post so we can keep the diagnosis separate. Include a screen shot of your last status report when you do. You may need to change your phone to desktop view to see the insert image icon.

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