Camera not sending or taking photos help

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Jeremiah Grooms

• November 15, 2020 03:00

Pics won’t take no red light at all or click sound just green light flashes every so often hello test past forced pic worked one time also has a hard time getting signal usually gives me a can not find sim or apn wrong message but if I hit the ok button directly after it pops up goes to us cellular with 5 bars

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  Elizabeth Swoope

  • November 15, 2020 03:12

  Please post a screen shot of the status report from the app. What SD carD are you using? Have you tried a different one?

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  Jeremiah Grooms

  • November 15, 2020 03:32

  I’m not sure how to send photo on here

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  Jeremiah Grooms

  • November 15, 2020 03:56

  I don’t have a different card I litterly was using this cam and getting pics from it three days ago then I moved it and nothing since

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  Elizabeth Swoope

  • November 15, 2020 13:07

  SD cards do go bad. They’re usually the first thing we check.

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

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  Jeremiah Grooms

  • November 15, 2020 14:05

  Ok have a new one in it still not working

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  Elizabeth Swoope

  • November 15, 2020 15:20

  Please post a screen shot of the status report and a picture of the two SD cards.

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  Jeremiah Grooms

  • November 15, 2020 15:30

  Ok again I don’t know how to put a photo on here

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  John Lockburner

  • November 16, 2020 11:43
  • Edited

  Here's the link with instructions that Liz posted earlier

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

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  Jeremiah Grooms

  • November 16, 2020 12:21

  I just ordered a new antenna try that then if it don’t work then I will come back

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  Elizabeth Swoope

  • November 16, 2020 12:45

  Why not post pics now? What if it’s an SD card problem that we can identify by looking at the cards?

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