Sim Card not compatible

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Vernon Richardson

• November 30, 2020 14:36

I have hell every year trying to activate this thing...

 

This time I go thru your process and then it says SIm card not compatible, contact support.

I'd really like to speak to a person and get this fixed ASAP.

I can't find a way to "Contact Support" as their prompt says.

 

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  Elizabeth Swoope

  • November 30, 2020 18:29

  support@spartancamera.com or 770-582-0004.

  What model camera is this? GC-what? 

  If this is a camera that’s been using AT&T Buy-A-Session, then that SIM works for BAS but doens’t not work for Spartan plans. Is there any chance that’s the situation?
  
  Maybe make notes this year (OneNote is free for phones, I think, and I use it to keep track of all sorts of random bits of info that I know I’ll forget but will need again) on what works so you don’t have that frustration next year. 

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