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  • John Lockburner
    • Edited

    What issues are you having? The scheduled maintenance should have had nothing to do with app function. When did the problems start?

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  • Bill Houlmont

    No status report this morning at 7. No event photo at 8. Both cameras

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  • John Lockburner

    What are the camera models and where are you located?

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  • Bill Houlmont

    Camera 1- GC-VCTb/GoCam (Verizon Connected) Blackout - A0000069211374 ID(38417)

    Camera 2- GC-VCTb/GoCam (Verizon Connected) Blackout - A000005551C8F5 ID(10982)
     
    Location: 49920 Postal Zip Code...
     
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  • John Lockburner

    William, it looks like something is going on with Verizon and 3g

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  • Nicholas Smith

    There was a scheduled maintenance performed from 12am to 3am 9/29/20 still no pictures and tests failed

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  • John Lockburner

    Nicholas, when was your last picture and status report? What camera model?

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  • Nicholas Smith

    9/28 I just replaced batteries about an hour ago. GC-VCTb

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  • John Lockburner

    Earlier in the day Nicholas?

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  • Nicholas Smith

    Go cam (Verizon connnected) blackout

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  • Nicholas Smith

    About 10:30am

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  • John Lockburner

    Nicholas, that's well before the maintenance was even started. Camera a VCtb or VZWb correct?

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  • Nicholas Smith

    VCTb

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  • John Lockburner

    10-4

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  • Nicholas Smith

    It was working fine and then no pictures so I assumed batteries were dead so I replaced them today. Made sure everything was still good in setup. Walked around the camera and won’t send anything

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  • John Lockburner

    I thought batteries too, even though I changed it Sunday so I have a new one with me today. Where are you getting your data from?

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  • Nicholas Smith

    Verizon

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  • Nicholas Smith

    Is there something wrong with Verizon?

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  • John Lockburner

    Yes, it seems something is up with Verizon 3g

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