messed up washed out pics

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William Grigsby

• December 08, 2020 15:32

This new cam just started doing this over a period of a week and now all the photos are like this. Red looking washed out. Lens is clean , eveerything looks fine. Only used it a couple weeks so far. 

 

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  John Lockburner

  • December 08, 2020 15:41

  Looks like a stuck IR cut filter. Turn it off, take out the batteries and give it a little tap-tap on the side. Is the firmware up to date?

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  William Grigsby

  • December 08, 2020 15:55

  Yessir I updated about 2 weeks ago , I moved it a few days ago and did just what you recomended but still just takes pics like this in the daytime, at night they look fine. 

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  John Lockburner

  • December 09, 2020 11:59

  William, did the camera straighten itself out?

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  William Grigsby

  • December 09, 2020 12:42

  No I have tried what you mentioned before and it did not help. The camera is remote and I cant get to it right now. 

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