Camera reboot about 30 sec after turning on to setup

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Permanently deleted user

• January 11, 2021 20:23

I want to use the camera just to take pictures and not on network, I turn camera on to setup and after about 30 sec it reboots , I also cant set date or time, i believe I got it in 2017 , does have new batteries in it

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  John Lockburner

  • January 11, 2021 20:29

  Try working the switch back and forth a bunch of times really fast, might be some corrosion in it. I would also try a different new set of batteries.

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  Permanently deleted user

  • January 11, 2021 20:48

  Working the switch did not help and it does have new batteries, also I can set date or time manually

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  Elizabeth Swoope

  • January 11, 2021 22:55

  Lenny,

  Please try updating the firmware manually using the camera menu. If you can’t get it to work using the menu, use the Playback button method. 

  https://support.spartancamera.com/hc/en-us/articles/360010408073-How-to-update-firmware

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  Permanently deleted user

  • January 11, 2021 23:29

  I only have about 30 sec after I turn camera on before it does a full reset , is that enough time to get to update firmware and to update it

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  Elizabeth Swoope

  • January 11, 2021 23:45

  All you can do is try it and see. You may have to use the Playback button method. It may be rebooting because there's a problem with the firmware.

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  Permanently deleted user

  • January 12, 2021 01:08

  I did update firmware using firmware update took 80 sec to update and dint reset during that time, once it got done now it still reset every 39 sec, thinking it still as firmware problem

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  Elizabeth Swoope

  • January 12, 2021 02:24

  Please email support@spartancamera.com or call 770-582-0004 9 AM - 6 PM Eastern M-F. This is a job for the tech support folks.

  Have you tried a different SD card? SD cards can go bad and they can cause all sorts of weird problems that you’d think couldn’t possibly be caused by SD cards.

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