Camera stopped working

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Derek Johnson

• October 28, 2020 10:45

I turned the trigger off temporarily because the camera was sending pics non-stop while I was actively hunting making my phone buzz every few seconds. After I finished hunting I turned the trigger back on. The camera since then has not taken or sent one photo to my phone. I tried playing with the settings several times but it never updates and instead stays in pending status. I canceled my update settings requests and have no idea what else to do. I literally just got this camera a week and a half ago and don’t understand how turning the trigger off then back on could have done this. Please help.

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  John Lockburner

  • October 28, 2020 11:06

  When you make a request it stays pending until the camera checks in sending either a status report or photo/video. Since you turned off the sensitivity it isn't sending pictures so you'll have to wait until the #1 scheduled event status report before it updates and turns the trigger back on. That report is set to midnight usually unless you changed it.

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  Derek Johnson

  • October 28, 2020 11:13

  No I didn’t change the #1 scheduled event. It is still set to send a report at midnight. I only changed the trigger setting to back on. However I did this yesterday afternoon and when I woke up this morning it was still in pending status so I cancelled and sent a new update to the settings. I don’t know what else to do.

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  Derek Johnson

  • October 28, 2020 11:15

  It never updates at midnight last night despite changing the settings yesterday afternoon.

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  Derek Johnson

  • October 28, 2020 11:15

  *updated

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  John Lockburner

  • October 28, 2020 11:17
  • Edited

  Is the time zone set in the camera setting on the app? Did you have any other pending commands with the settings update?

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  Derek Johnson

  • October 28, 2020 11:29

  The time setting was set before I turned the trigger off, but just looking at it now it wasn’t set. I just set the time zone so hopefully that does the trick. I had a status report along with a update camera settings request. I cancelled both of those and now the only update request is the settings changes I made to the camera just now which included setting the tome zone back to what it was.

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  Derek Johnson

  • October 28, 2020 11:29

  *time

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  John Lockburner

  • October 28, 2020 12:10

  OK, keep us posted on how it goes. With that time zone not set it can cause the camera to not recognize requests.

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  Derek Johnson

  • October 28, 2020 12:17

  Ok will do. Thank you for your help.

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  Chris Chris

  • October 28, 2020 13:30

  Had a cold front blow in two days ago and sent temperatures into the 20’s. Camera hasn’t sent a picture since. Any suggestions?

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  John Lockburner

  • October 28, 2020 18:14

  How the battery? any pics showing anything other than P5 in the lower rt corner?

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