Camera not working

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Jeremiah Grooms
Have two cams one stopped sending pics and having several other problems Today I switched sd and SIM cards to other camera work fine in other cam both guc4 cams
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  • Elizabeth Swoope

    Did you try swapping the antennas? 

    GC-U4Gb (or U4Gb2)?

    If U4Gb, do you have premium credits? 

    What happens when you try the Hello test on the camera that isn’t working? Does the camera go online? Is it taking pictures (they’re on the SD card) but not sending or not taking pics at all? Have you tried a different SD card? (It’s not uncommon for a card to work in one camera but not in another so it’s always a good idea to try a couple of different SD card.)

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  • Jeremiah Grooms

    Yes have credits I took camera into town max signal works fine now I am back home and trying will not connect other camera works fine from this location

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  • Jeremiah Grooms

    Thinking there is a problem with internal antenna connections or something other wise y would camera work perfect when I have five bars of signal in town and at my house I have two bars on phone other camera works just fine from the same location switched both antennas too?
    I’m pretty sure it’s something messed up internally

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  • Elizabeth Swoope

    If it’s something like that, you need to get in touch with tech support. support@spartancameral.com or 770-582-0004.

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