Cameras not getting new status report

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Permanently deleted user

• December 06, 2020 21:18

I have been installing 8 cameras (model GC-EUxb) since January 2020 and none of these have sent new status report to the mobile app. Any suggestion on how to fix it would be great.

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  Elizabeth Swoope

  • December 06, 2020 22:01

  They should be sending a status report just after midnight every day. Is your time zone set for each camera? (Actually, the xb should send a status report after each picture if it’s like the ATTxb.)
  
  You may want to email support@spartancamera.com. The two of us answering questions here don’t have access to that model camera so aren’t familiar with any differences that there might be between it and the US models. 

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