No pics

Follow

Nathan Johnson

• December 15, 2020 21:17

Anyone else with Go Cam not getting pics the past 24 hours? Camera status is good and batteries are good. I usually at least have coons or squirrels when the deer are not there.

0

• 

  Nathan Johnson

  • December 15, 2020 21:18

  I’m on Verizon by the way

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • December 15, 2020 21:25

  I’ve been getting pics from my cameras all day. Please post a screen shot of the status report from the app, including the battery/signal indicator all the way through the SD card info.
  
  Have you logged in to my.spartancamera.com, Camera Management to see if there are photos there that aren’t on your app? Do you have an scheduled event photos set so that the camera sends pics at specific times of the day even if nothing is happening?
  
  If the camera is on your Verizon cell phone plan, do you have premium credits? (If it’s on a Spartan data plan, premium service is included in the price so that’s not the problem.)

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

  0

  Comment actions Permalink
• 

  Nathan Johnson

  • December 15, 2020 22:24

  

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • December 15, 2020 22:26

  What kind of batteries are you running? Your batteries are low. If you are running lithium, your batteries are dead.

  0

  Comment actions Permalink
• 

  Nathan Johnson

  • December 15, 2020 22:38

  Yes lithium

  0

  Comment actions Permalink
• 

  Nathan Johnson

  • December 15, 2020 22:39

  I will go change them out tomorrow then. Was not aware battery status of 50% with lithium meant they were dead

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • December 15, 2020 22:42

  Lithiums show full power until they die. The battery indicator isn't really percent. This article may help.

  https://support.spartancamera.com/hc/en-us/articles/360040556673-The-battery-indicator-may-not-mean-what-you-think-it-means

  0

  Comment actions Permalink
• 

  Nathan Johnson

  • December 15, 2020 22:44

  Thanks for the info and help

  0

  Comment actions Permalink

Please sign in to leave a comment.