Connected to AT&T Network in Setup, But Not In On Mode

Follow

William Ast

• February 26, 2021 21:43

Existing camera that worked for 2 years. It stopped taking pictures two weeks ago. I put in new batteries, and it connects to the network in the setup mode. Once I click it to On, I get nothing. Is it possible the SIM card went bad? My data plan is current. I have good signal, and the camera is in good shape. Suggestions?

0

• 

  John Lockburner

  • February 26, 2021 21:46
  • Edited

  Have you tried a different SD card? What is the camera model and is the firmware up to date? Where are you getting your data from, Spartan or ATT directly?

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • February 26, 2021 22:38

  What happens when you take/send a manual photo? Does it send or do you get an error message? 

  When you turn it to on, the screen should go dark. Is it not taking pictures (nothing on the SD card) or taking but not sending? 

  Can you post a screen shot of the status report from the app? 

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • February 26, 2021 22:38

  Did you format the SD card?

  0

  Comment actions Permalink
• 

  William Ast

  • March 16, 2021 12:03

  It was the SD card. I guess they don't last forever. Thanks for the feedback. Camera is working perfect again.

  0

  Comment actions Permalink
• 

  John Lockburner

  • March 16, 2021 12:09

  Yes, they do go bad sometimes. Glad you are back up and running.

  0

  Comment actions Permalink

Please sign in to leave a comment.