Did you look to see if it's taking pictures and saving them to the SD card and just not sending them or not even taking them at all? Is this a New camera set up or one that was working and stopped? Are you still getting status reports?
It is saving to the sd card because i took it out and check on my computer. It was working and just stopped. No status update since 9/13 and I have credit til 10/29 it says.
Hit the menu button on the camera while it's in set up and it's an option. After you go from off to set up I believe if you hit the right arrow twice and then scroll down you should see both things.
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