Only 1 of 5 cameras appearing on app when shared with guest.

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Frank L Figueroa Jr

• October 20, 2021 20:40

Aloha. Today I have tried to share all 5 of my cameras with my uncle whom I hunt with. I have shared them with him being a guest. He received all 5 emails and accepted them and when I go into "Shared Camera Management" and click on his name, all of the links at the bottom of the screen show up green which tells me he has indeed confirmed all of the acceptance links and the cameras should be all connected. However, when he opens the spartan app and clicks on "shared cameras", Only the first one that I sent to him shows up. We tried closing the app and reopening it, and that didn't work. So we powered down the phone and restarted it and opened the Spartan app . . . Same thing. Any suggestions would be greatly appreciated. Thank you in advance.

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  Elizabeth Swoope

  • October 20, 2021 20:44

  Have him go to Account, Hidden Cameras. There’s a good chance they are there and all he needs to do is unhide them.

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  Frank L Figueroa Jr

  • October 20, 2021 21:08

  AWESOME!!!  That worked!  Thank you so much!

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