Comments

12 comments

  • Elizabeth Swoope

    Not that I’m aware of. I’ve been getting lots of pics all day on my iPads.

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  • John Lockburner

    Android or iPhone? Have you tried logging out of your app and back in?

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  • Tyler Moran

    iPhone I tried logging in and out still no photos. The status report shows up just fine.

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  • John Lockburner

    Try formatting the SD card. Getting status reports but no pics is usually a sign of an SD card issue.

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  • Tyler Moran

    I did the format on the SD card. Still not getting photos.

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  • John Lockburner

    Did you do it on the camera or through the app? Can you post a picture of the status report, you may need to set your phone to desktop view to see the insert image icon.

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  • Elizabeth Swoope

    Are the pictures on my.spartancamera.com, Camera Management, or not?

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  • Tyler Moran

    I was able to format the SD card via the website. Doing it through the App didn’t work. I’m getting pictures now. Will the App be updated to correct this issue?

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  • John Lockburner

    The app and website are really the same thing, the format will stay pending until the camera checks it and sometimes takes until the midnight status report. Sometimes it also takes multiple attempts.

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  • Tyler Moran

    Any plans to update the app to a newer version?

     

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  • Elizabeth Swoope

    There will always be new versions. 

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  • John Lockburner

    Tyler, are you having problems?

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