iOS app notification badge

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4 comments

  • John Lockburner

    Are you deleting the photos manually by any chance? As far as syncing the app and online portal that would work well if there was only one user for the camera but if you share that camera with others it will mark the pictures as viewed for them as well. Have you tried uninstalling and reinstalling the app?

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  • Matthew Smith

    I do not manually delete unless I need to reformat the card. I do not share my cameras with anyone. And yes. I have deleted and reinstalled the app very recently. There is just some kind of problem with the badge increment count.

    I also wish it would sync viewed status between my devices. I have to view or mark viewed on both devices separately. If I skip using my iPad for a few days, the badge count will be in the hundreds.

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  • John Lockburner

    Just want to be sure that you know about the mark all viewed feature, you can mark all the photos as viewed for each camera individually or all the cameras at once.

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  • Elizabeth Swoope

    Syncing all devices would not be desirable if multiple people (e.g., family members) share an account login. Each person would probably want to control the view status on their own devices. That’s my situation. When I move from device to device, I just mark all as viewed on that device.

    I have seen it happen that I’ve marked all as viewed and when I come back later (usually the next morning), pics I viewed and marked as viewed the night before are showing as new. I’m not sure why that is.

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