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20 comments

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  • John Lockburner

    Are you getting pictures every minute too?

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  • Steve Mazak

    No pictures and live function not working. Batteries well charged and plenty of data bought. Used the camera no problem last year. I’ve sent a request to reformat the SD card, but not sure if it worked or not. Same SD card it had last year. I’ve gone through my settings and can’t see where anything is wrong. Thank you for any help you can give.

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  • Steve Mazak

    When I look at the status report everything looks fine.

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  • Steve Mazak

    When it sends the constant messages of status reports, there is no record of them in my requests log. I did ask it for a test picture, but I didn’t receive it. Cell signal is fine at 3 bars on Verizon network. This is the camera with multiple carriers.

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  • John Lockburner

    The GoLives will send a status report if the camera is moved. Is there any chance it's been stolen or on a tree that might be blowing in the wind? Do you have tracker and locator on in the settings? Maybe check the cameras location.

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  • John Lockburner

    The cameras send a status report with every picture so it's possible the camera has a bad SD card or that it needs the firmware updated. What does it show for the firmware version on the status report and what is the exact camera model?

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  • John Lockburner

    If the SD card format is successful you should get a picture with an F on the info strip at the bottom of the picture

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  • Steve Mazak

    It’s a GoLive GL-MLTEB
    DSP:2023/05/18-12:29:44

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  • Steve Mazak

    It says the firmware up to date

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  • Steve Mazak

    I did notice the request to format the SD card didn’t get completed yet.

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  • John Lockburner

    If it's sending status reports it should get the message to format the card. Is locator and tracker on in the settings?

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  • Steve Mazak

    Yes, I can see it’s location.

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  • Steve Mazak

    I just checked and it’s definitely showing the location. I just wonder if something happened to the SD card. I never took it out of the camera from last year it’s a more expensive 32 gig card for movies and such.

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  • Steve Mazak

    SD card is a 105/62395MB. We had live feed while we were down by the camera yesterday. The “Format” word under the SD card is longer bright yellow but gray.

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  • John Lockburner

    That means the format is pending

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  • Steve Mazak

    Ok. Does it take a while? I sent the request last evening.

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  • Steve Mazak

    They are great cameras, I’ve had one working constantly for 10 months in the mountains of WV 7 hours from home and no problems whatsoever.

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  • Thomas Groves

    Had the same status report problem. You can turn it off in settings.

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  • John Lockburner

    It should format when the camera checks in sending a status report or picture

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  • John Lockburner

    Thomas, you shouldn't be getting status reports constantly without a picture. Yes you can turn the alerts off in the settings but if you keep getting the reports there's something else going on.

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