cam seems slow to take photo

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Craig Newcomer

I have been getting quite a bit of photos sent to the app that have no deer just the food plot. Is the spartan a slow camera to take a photo. Seems like the camera senses motion and by the time it takes a photo the deer or whatever set it off is gone. I use a Sandisk Ultra SD card 90mb, 32 GB. Is this problem normal for these cameras or do I need to alter the settings? thanks in advance for any help.

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  • John Lockburner

    What model camera is it? The camera should be plenty fast enough, .6-.7 of a second. Can you post a picture from the camera?

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  • Craig Newcomer

    Not sure how to post a photo but it’s model GC-U4Gb2

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  • John Lockburner

    You may need to change to the desktop setting on your phone to see the icon to post a photo. Any chance it's a weed or bird triggering the camera? Maybe request a video to see if it's windy.

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  • John Lockburner

    Your pictures do have an M at the bottom on the info strip correct?

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  • Craig Newcomer

    Yes they do have an M. Maybe a weed is setting them off but I don’t think so because then I would get multiple photos? Seems to me if a deer is walking through the camera is delayed in taking the photo. I have it set on 3 burst and I usually get just landscape.

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  • John Lockburner

    You may need to change the camera angle if you have it 90 degrees and close to the trail that they are traveling on.

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  • Elizabeth Swoope

    Three shot burst isn’t causing the problem, but you get three photos within about a second and a half so it’s usually not very informative. Have you tried photo + video?

    It may help if you post that photo that Johnny asked about. It’s possible that the camera may benefit from being aimed differently.

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  • BILL ROWE
    • Edited

    I'm having the same problem. Once the camera triggers the object is gone. I've tried this several times by walking about 30 feet from camera and it sends a photo of just the landscape. Walked pass camera again about 30 feet and nothing, didn't take a photo. I believe something is wrong with my new camera. 

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  • John Lockburner
    • Edited

    Maybe you need to adjust the camera up or down. Can you post a picture from the camera? You can try defaulting the camera using the menu in case there's a strange setting.

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  • BILL ROWE
    • Edited

    I'll try to send pic once I figure it out but I did adjust it up just now and walked about 10' from it and no photo.

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  • BILL ROWE

    I just defaulted camera and going try again. Will place it back outside.

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  • John Lockburner

    What is the time and date from the last status report? Are the pics on the SD card and just not being sent or is it not even taking them?

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  • BILL ROWE

    12:59 2022 - 07-19 I'll get sd card and check on my computer and get back and let you know.

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  • John Lockburner

    Did you get a picture at that time as well?

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  • BILL ROWE

    John your correct, the photos are on sd card and never sent to my phone.

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  • BILL ROWE

    Yes all pics for today and even one last night.

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  • John Lockburner

    Try formatting the SD card or even swapping it with another one. Make sure the card is to spec, 32gb or smaller, class 10, 80mbs or faster and a full sized card, not a micro in an adapter.

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  • BILL ROWE

    I'll format it and try it again. It's to spec. It's even faster 130 mbs. Thanks. I'll get back shortly.

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  • BILL ROWE
    • Edited

    I formatted sd card and it seems like it sends whatever pic it chooses. Unless the other photos are on card. I'll check later, its 104° outside. If the other photos are on card what then?

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  • John Lockburner

    It sounds like maybe the SD card is bad. Do you have another you could try?

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  • John Lockburner

    Also you can press the playback button (arrow) and check the pictures on the camera screen.

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  • BILL ROWE

    I don't have another card. I'll get another one but the town i got this one is 45 miles away. I'll check the camera later. This has been such a hassle getting this camera to work. Its not cut and dry.

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  • Elizabeth Swoope

    If you are getting a different photo than the one you requested, the SD card is bad. If you have formatted the card and it’s still happening, you have a bad card for sure. 

    You can log on to my.spartancamera.com, Camera Management and look at the number assigned to each photo. If they are all the same, it’s definitely a bad SD card.

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  • BILL ROWE
    • Edited

    Elizabeth and John, there's one thing i read and I may have it under control now. The sd card has to be formatted in the camera not on another device. It's sending pics now. Thank y'all.

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  • John Lockburner

    Yes that could have definitely been the cause, hopefully you're all go to go now

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  • BILL ROWE

    Yes it was. It's picking up around 60 feet away. Its amazing what will happen if you do it correctly.

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