Not receiving files after change to video only and a power down.

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8 comments

  • John Lockburner

    Did you change the SD cards by any chance? Are you getting status reports at all?

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  • E BOWMAN

    Yes, my brother tells me that in the camera he moved, he put a new 64mb chip in. We will call this camera 1. The other that I moved did not have any chip change, removal or otherwise. We will call this camera 2.  Sounds like we may be dealing with two different problems.

    Camera 1: No pix since it was moved on 11/7.  Last status report is 11/9 just after midnight (set to send at 1200)

    Camera 2: No pix since it was moved on 11/8.  Last status report is the night be fore the move, 11/8 @ 1203 

    So...Camera 1 with the new card is getting status reports but camera 2 is not.

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  • John Lockburner

    Ok, camera 1 has too large of an SD card in it, the cameras max size is 32gb. They also need to be class 10, 80mbs or faster and full sized, not micros in an adapter. Camera 2, any chance it got left in setup? Here is my procedure before walking away.

    -Turn camera to setup and let it find signal

    -Once it has signal press the OK button once to take and picture and then press it again to send the picture

    -After that picture is received on the app turn the camera on and close it up and then move in front of camera to trigger a motion picture

    -After getting the motion triggered picture to the app I am ready to leave

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  • Elizabeth Swoope

    What model cameras are these? (Look under each camera’s description on the app home page.)

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  • E BOWMAN

    Camera 1 is GC - Z4Gb

    Camera 2 is GC - Z4Gb

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  • E BOWMAN

    Thank you John, going up north to check Saturday.  I'll get rid of the 64mb chip.

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  • Elizabeth Swoope

    How many bars for each camera? Are they still sending status reports? You should have gotten one from each camera just after midnight today.

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  • E BOWMAN

    I think John has offered reasonable cause for my issues.  I'll reboot #2 and fix the SD card issues with #1.  I'll be back if that does not fix my issues.  Thanks you both for your time and help. 

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