All of my 6 cameras stopped getting Gmail after midnight status's. Is this a GOOGLE problem? I pulled memory cards, they have data on them, so cameras are taking them, they are just not getting to my GMAIL.
All of my 6 cameras stopped getting GMAIL after midnight status reports. Is this a GOOGLE problem?
I pulled the memory cards out of cameras, they recorded data that I viewed on my computer.
Pictures are just not available, or being sent to my GMAIL. All else in my GMAIL seems to be ok.
I made no changes.
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There was an outage yesterday but it's supposed to have been fixed. What happens when you take/send a manual photo from one of the cameras? There should be a message on the screen.
I've been getting photos steadily from my cameras all day. The fact that all six of yours quit at the same time indicates that it could be a cell network problems or an email problem, most likely.
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When you sent the manual photo, did the camera screen say that it sent the photo? Or did it say that it failed? If it sent the photo, have you looked in your SPAM folder.
What model cameras are these? GC-what? They're showing that they are connected to the cell network? Do they pass the Hello test? (Cameras in setup mode, scroll to the fourth tab, down to Diagnostic, Hello test) -
I use these around the house for security purposes. Will go undo cable, and undo security boxes on them.
Bring them inside and get more info.
Its just odd that they all seemed to quit at the same time. I get e mails of pics on my cell phone and on g mail
both on cell phone and on home PC.
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Have you checked your Verizon account? Are these newer models (within the last couple or years) or older models?
It's not likely that it's something on Spartan's end. I've gotten hundreds of pics in the last 24 hours (Verizon models on Verizon cell plan, on Spartan data plan; AT&T models on AT&T Buy-A-Session, on Spartan plan; US Cellular on a US Cellular plan of some sort). The Spartan server hasn't had any problems that I'm aware of.
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I was having Google problems last night on a lot of stuff. I just quit, waited till today, and noticed my cameras were all crazy, not working. I will double check everything on my cameras, and also check to see if google may have changed, or not updated info
on them. Thanks for your help, will contact you again if need to.
Dan
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I have four camera that stopped send photos to my gmail account. The gmail account is work fine with other email services. If I was guessing, google has blocked the Spartan emails from coming through. Verizon did it last year. I talk to a tech guy at Verizon that said the wrong thing and I caught it. Verizon limits the emails for Spartan on a daily basis. Tested it this fall and was getting all photos to gmail and about 1/3 to my Verizon phone.
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John Lockburner is the one who remembered it and suggested it. It’s been a long time since we’re run into the problem and in the past it’s been a spotty problem with a few people’s emails. I put two and two together and had come up with a likely explanation but had forgotten about the email verification.
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I changed all of my cameras to an old email address on bellsouth.net, which forwarded its received emails to my gmail
address, and I starting getting pictures from my cameras to my gmail again. I don't know why, unless some of the settings in
gmail got changed. I did not make any changes to these settings. Any suggestions would be appreciated. Still cannot go
straight to gmail.
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This is weird. I posted this before the one where I mention Johnny but it’s gone.
For those having problems with photo delivery to Gmail:
This appears to fix the problem. Please use the link below to input your email address. An email will be sent to that address and you’ll need to click the link in the email to verify. Then everything should be okay.
https://my.spartancamera.com/email-verification
My guess is that when gmail was rejecting all email a couple of days ago, the Spartan server got rejection notices and immediately quit sending to those email addresses to keep from having the emails blocked by Gmail as spam. Once your email is flagged, you have to verify.
I just tried this with two gmail addresses and I’m getting pics to both now.
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Elizabeth and everybody else...
After "SPARTAN CAMERA EMAIL VERIFICATION" link that you sent me, all of my cameras are
working as they should. Great customer support and products. A learning experience for me
as we tried to figure out how to fix this. I went through every camera, and verified settings, and checked both
E MAIL account settings also. Does anyone know if a replacement on, setup, off switch is available or repairable?
A GREAT THANKS,
James (Dan) Dunn
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