GC-V4GB Firmware update

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Steve O'Neal

• July 07, 2019 15:27

A couple of days ago, when I heard about all the new firmware updates, I figured I'd better check the firmware on my cameras, as I hadn't checked them in a while. Although my GC-V4GB was not listed as in the post I saw here and on Facebook, there WAS an update for it, dated 9-7-2018. My current firmware was 8-14-2018. I thought this odd because I HAVE checked for updates several times over the last year or so, with none showing available. I clicked the update firmware button, and waited. Checked back later, with the update showing complete, but the camera still showing the old firmware. I have my camera set to send status reports every two hours during the daylight hours. I clicked the update firmware button again, and have not received a status report or any pictures since 7-4-2019 at 20:01:53. That's got me wondering, did the wrong firmware get put on the website by chance? 

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  John Lockburner

  • July 11, 2019 19:59

  6 volt external right?

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  Steve O'Neal

  • July 11, 2019 20:07

  Yes sir.

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  John Lockburner

  • July 11, 2019 20:11

  Unfortunately I think it's going to need to visit Spartan HQ

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  Steve O'Neal

  • July 11, 2019 20:24

  I think you are right...

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  Elizabeth Swoope

  • July 11, 2019 21:50

  Confirming that you changed the SD card. I have seen bad SD cards cause the exact problem you are describing. 

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  John Lockburner

  • July 11, 2019 22:48

  Steve just for the heck of it try moving the switch on and off a bunch of times really fast.

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  Steve O'Neal

  • July 12, 2019 02:53

  Elizabeth, I tried three different cards, two new ones and the one that was in the camera.
  
  Johnny, I tried moving the switch back and forth real fast, no luck. I'm going to let it sit with no batteries overnight with the switch on, and try it again tomorrow. Already got an RMA started, and it's still in warranty, but I'd rather not have to send it back.

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  Steve O'Neal

  • July 20, 2019 20:54

  I'm not sure what's up, but I got my camera back from Spartan today, they said they flashed it with the newest firmware, but it is still showing the old firmware. I'm not gonna try to update it until I talk to Spartan support on Monday.

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  Elizabeth Swoope

  • July 20, 2019 21:24

  It probably won’t hurt if you try it yourself, but it also won’t hurt to talk to tech support first. Have you tried using your camera?

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  Steve O'Neal

  • July 21, 2019 03:19
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  Well I bit the bullet and downloaded the firmware again. I swear the filename changed from last week. Anyway, loaded it to the SD card and it updated fine manually. Got it set up at the back door watching the dogs go in and out the doggy door as a test...

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